Q1. Are you a trading company or first-hand factory ?
A: We are a factory in China since 1999，20 years experience.

Q2. Do you provide sample? Is it free or extra?
A: Sure, our samples could be sent for evaluation at any times.
Sample cost need to be paid.

Q3. How long is your delivery time?
A: Sample Time: 3-7 working days.
Bulk Order: Because all of our products are customized, so we have no inventory, usually our delivery time is 25-40 working days.

Q4. What is your terms of payment ?
A: Usually we accept Western Unoin for sample payment, T/T for bulk order.
Payment ≤ 2000USD, we'd like to receive the whole amount in advance becasue of handling charges.
Payment ≥ 2000USD, 40% T/T in advance, balance before shippment, take pictures for confirmation.

Q5. Can you make the acrylic box same as ours?
A: Yes, as a professional factory , we can produce items same as your requires, pls just tell me the size, color and more details.